Likely Markets — Dispute Resolution Policy
Version: 3.0
Applies to: All Users and Market Creators on Likely Markets
Contact: legal@likely.markets
1. Introduction and Purpose
This Dispute Resolution Policy ("Policy") governs the process by which Users may challenge market resolutions on the Likely Markets platform, and the standards by which the Platform adjudicates such challenges.
Likely Markets operates a two-tier community integrity system: a lightweight reporting mechanism for soft flags, and a formal dispute mechanism that triggers a full market pause and Platform investigation. This document covers both tiers in full.
This Policy is incorporated into and forms part of the Likely Markets Terms of Service and Creator Agreement. It applies to all Users and Creators.
The Creator's sole representation in any dispute is the information they submitted when creating the market. This is by design — it rewards Creators who write clear, precise resolution criteria, and ensures investigations are fast, objective, and based entirely on evidence rather than argument.
2. The Two-Tier Integrity System
Likely Markets provides two distinct mechanisms for Users to flag concerns about a market resolution:
Both mechanisms are available during the 2-hour post-resolution window. They are independent — filing a report does not prevent a User from also filing a formal dispute.
TIER 1 — REPORT
Soft community flag. No bond required. Market continues normally. Platform may review at its discretion.
TIER 2 — DISPUTE
$2.00 bond + evidence link required. Market immediately pauses. Platform conducts full investigation using Creator's original market info, Disputer's evidence, and independent research.
3. The Post-Resolution Window
When a Creator submits their market resolution, a 2-hour post-resolution window opens immediately. During this window, participants may file reports, file disputes, or do nothing.
- The 2-hour window begins the moment the Creator submits their resolution;
- Reports and disputes may only be filed during this window;
- Once the window closes with no dispute filed, the resolution is final and payouts are processed immediately;
- If a dispute is filed at any point during the window, the market is immediately paused regardless of how much time remains in the window;
- The window cannot be extended except in the event of verified Platform technical failure;
- The Platform notifies all market participants when a resolution is submitted.
Enable Telegram notifications for the Likely Markets bot to ensure you receive timely resolution alerts and never miss the 2-hour window.
4. Tier 1 — Reports
4.1 What Is a Report
A report is a soft community flag signalling to Platform Operations that a User believes something may be wrong with a market's resolution. Reports are low-friction by design — they require no bond and cause no disruption to the market.
4.2 How to File a Report
- Any participant in the market may file a report during the 2-hour post-resolution window;
- No bond or deposit is required;
- The User selects a reason from the options in the Platform interface and may optionally include a brief note;
- The market continues operating normally — trading is not paused.
4.3 Effect of a Report
- Reports are logged and reviewed by Platform Operations as part of routine market monitoring;
- A volume of reports on the same market may trigger a proactive Platform review;
- Reports alone do not pause a market, reverse a resolution, or affect payouts;
- Reports are confidential — the Creator is not notified of individual reports;
- Filing a report does not prevent a User from also filing a formal dispute.
4.4 What Reports Are Not
Reports are not a substitute for disputes. If you have strong evidence that a resolution is wrong and want the market paused and formally investigated, you must file a Tier 2 Dispute. A report alone will not achieve this.
5. Tier 2 — Formal Disputes
5.1 What Is a Dispute
A formal dispute is a serious challenge to a market resolution that triggers an immediate market pause and a full Platform investigation. Disputes require a $2.00 bond and a publicly accessible evidence link, ensuring only genuine good-faith challenges are filed.
5.2 Grounds for Filing a Dispute
A dispute may NOT be filed on the basis of personal dissatisfaction with the outcome, disbelief that the outcome was likely, or disappointment with your position's performance. The dispute system exists to correct factual errors and fraud only.
Incorrect Resolution
The Creator selected an outcome that does not match the actual real-world result based on publicly available evidence.
Fraudulent Resolution
The Creator deliberately selected an incorrect outcome to benefit their own position or harm other participants.
Criteria Violation
The Creator resolved the market in a manner inconsistent with the resolution criteria stated at market creation.
No Evidential Basis
The Creator resolved the market without sufficient publicly verifiable evidence to support their chosen outcome.
5.3 Eligibility to File a Dispute
- You must have participated in the market (held a position at any point during the market's active period);
- The 2-hour post-resolution window must still be open;
- You must have at least $2.00 in platform Credits available;
- You must have a valid publicly accessible evidence link to submit.
5.4 How to File a Dispute — Step by Step
Once submitted, a dispute cannot be withdrawn. The $2.00 bond is committed regardless of outcome. Ensure your evidence link clearly supports your claim before filing.
STEP 1: Confirm Eligibility
Verify you participated in the market and the 2-hour window is still open.
STEP 2: Post the $2.00 Bond
A flat bond of $2.00 in platform Credits is deducted from your account at the moment of submission. This bond is at risk — you lose it if the dispute is rejected.
STEP 3: Submit Your Evidence Link
Provide a single publicly accessible link — a news article, official results page, on-chain data, official announcement, or similar. This is the centrepiece of your dispute. The strength and clarity of your evidence is the primary factor in the investigation.
STEP 4: Select Dispute Grounds
Select the applicable grounds from the options in the Platform interface.
STEP 5: Submit
Once submitted, your dispute is logged, the market is immediately paused, and Platform Operations is notified. You receive confirmation via Telegram.
6. The "Disputed" Status — Market Pause
6.1 Immediate Effect
The moment a valid dispute is submitted, the market status changes to "Disputed" and the market is fully and immediately paused. This is automatic.
6.2 What "Disputed" Status Means
While a market is in "Disputed" status, everything is frozen:
- No new buy orders may be placed;
- No sell orders may be executed — existing position holders cannot exit their positions;
- All positions are locked in place until the investigation concludes;
- No payouts are processed — settlement is fully suspended;
- The Creator cannot modify or re-resolve the market;
- The market remains visible to all users with its "Disputed" status clearly displayed.
6.3 Why Everything Is Frozen
The full freeze exists to protect all participants equally. Without it, users who learn of a dispute first could exit positions before others, creating an unfair advantage. By locking all positions, the outcome of the investigation applies equally to every participant regardless of when they became aware of the dispute.
The market pause is not a judgment against the Creator. It is a neutral protective measure that applies automatically whenever a formal dispute is filed. The Creator is presumed to have resolved honestly until the investigation concludes.
6.4 Duration of the Pause
The market remains paused until Platform Operations issues its decision. Standard disputes are resolved within 48 hours. All participants are notified immediately when the decision is made.
7. The Investigation — How Platform Operations Decides
7.1 The Three Sources
Every dispute investigation is conducted using exactly three sources of information. The Creator has no active role in the dispute process — they are notified that a dispute has been filed, but they do not submit responses or additional evidence. Their representation is entirely the information they provided when creating the market.
The Creator cannot add to, clarify, or defend their resolution after the market is created. This is intentional. It incentivises Creators to write precise, unambiguous resolution criteria from day one — because those criteria are their only defense in any future dispute.
SOURCE 1 — Creator's Original Market Information
Everything the Creator submitted at market creation — the market question, resolution criteria, event description, and the resolution choice and any notes submitted when they resolved the market. This is the Creator's complete and sole representation in the investigation.
SOURCE 2 — Disputer's Evidence Link
The publicly accessible link submitted by the Disputer when filing the dispute. This is the primary evidence supporting the challenge.
SOURCE 3 — Platform's Independent Research
Platform Operations conducts its own external research using publicly available sources, independent of both parties. This ensures the investigation is never limited to what either side has chosen to present.
7.2 How Platform Operations Evaluates the Evidence
Platform Operations applies the resolution criteria strictly as written at market creation. This means:
- The Creator's intended meaning is not relevant — only the written criteria matter;
- If the written criteria clearly map to one outcome, that outcome is correct regardless of what the Creator believed they meant;
- If the written criteria are genuinely ambiguous and cannot be objectively applied, a no-contest determination may be issued with full refunds.
7.3 Evidence Hierarchy
When evaluating evidence, Platform Operations applies the following hierarchy:
- Primary: Official governing body results, certified government announcements, official company regulatory filings;
- Secondary: Reports from two or more major independent news organisations confirming the same outcome;
- Tertiary: On-chain data from public blockchain explorers, official statistical releases;
- Supporting: Additional corroborating public sources.
Evidence must be publicly accessible at the time of investigation. Unverifiable screenshots and single-source claims without corroboration carry significantly less weight.
7.4 Ambiguous Outcomes
Where the real-world outcome is genuinely ambiguous, officially disputed, or where the written resolution criteria cannot be objectively applied to the outcome, Platform Operations issues a no-contest determination resulting in full refunds to all participants. No Strikes are issued in a no-contest outcome.
7.5 Timeline
- Standard disputes: resolved within 48 hours of filing;
- Complex disputes requiring extensive research: resolved within 7 days;
- All parties notified via Telegram immediately upon decision.
8. Investigation Outcomes
8.1 Outcome A — Dispute Upheld (Creator Was Wrong)
FOR THE CREATOR
- $10.00 Creator Bond forfeited and awarded in full to the successful Disputer;
- 1 Strike issued to the Creator's account;
- Creator fees earned from this market redirected to the Platform;
- Market re-resolved with the correct outcome.
FOR THE DISPUTER
- $2.00 Dispute Bond returned in full;
- Creator's forfeited $10.00 bond awarded to the Disputer as a reward;
- Correct payout received if the Disputer held a winning position under the corrected outcome.
FOR ALL PARTICIPANTS
- Market re-resolved with the correct outcome;
- All payouts recalculated based on the corrected resolution;
- Participants incorrectly denied a winning payout receive their correct payout;
- Market status changes from "Disputed" to "Resolved".
8.2 Outcome B — Dispute Rejected (Creator Was Right)
FOR THE DISPUTER
- $2.00 Dispute Bond forfeited and awarded to the Creator;
- No further action against the Disputer.
FOR THE CREATOR
- $10.00 Creator Bond returned in full;
- No Strike issued;
- Creator fees retained in full;
- Original resolution stands.
FOR ALL PARTICIPANTS
- Original resolution stands;
- Payouts proceed based on the original resolution;
- Market status changes from "Disputed" to "Resolved".
8.3 Outcome C — No-Contest (Genuinely Ambiguous)
FOR EVERYONE
- All participants receive full refunds of their invested Credits;
- Creator's $10.00 bond returned in full;
- Disputer's $2.00 bond returned in full;
- No Strikes issued;
- No fees retained;
- Market closed with no winner.
9. The Strike System
9.1 How Strikes Work
A Strike is issued to a Creator's account each time a dispute against their resolution is upheld. Strikes accumulate permanently and never expire.
9.2 Strike Consequences
Strike 1
Formal warning. Bond forfeited. Creator fees from disputed market redirected to Platform. Creator may continue creating markets.
Strike 2
Final warning. Bond forfeited. Creator fees from disputed market redirected to Platform. Creator may continue creating markets.
Strike 3
Permanent ban from the Creator role. Account may continue as a regular User only. All active markets resolved or cancelled by the Platform.
9.3 Immediate Ban Without Strikes
The following conduct warrants immediate permanent ban without the strike progression:
- Coordinated fraud involving multiple accounts or external parties;
- Deliberate large-scale market manipulation designed to harm participants;
- Illegal activity conducted through or in connection with a market;
- Any conduct the Platform deems to pose serious risk to participants or Platform integrity.
10. Appeals
10.1 Right to Appeal
Both Creators and Disputers may appeal a dispute decision within 7 days of the decision being issued. Appeals are reviewed by senior Platform Operations staff not involved in the original investigation.
10.2 Valid Grounds for Appeal
- New evidence has emerged that was not available during the original investigation and would materially affect the outcome;
- A clear procedural error was made during the investigation;
- The decision is demonstrably inconsistent with the written resolution criteria and publicly available evidence.
Appeals based solely on dissatisfaction with the outcome, without new evidence or identified procedural error, will not be accepted.
10.3 How to Appeal
- Email legal@likely.markets with subject line: "DISPUTE APPEAL — [Market Name]";
- Include your Telegram username, the market in question, and your specific grounds;
- Attach any new evidence;
- Appeals reviewed within 7 days. Decisions are final and binding.
11. Platform Integrity Commitments
Impartiality
Platform Operations has no financial interest in any dispute outcome beyond its standard platform fee.
Objectivity
Investigations are based entirely on written criteria and verifiable evidence — not arguments, reputation, or the size of the market.
Transparency
All dispute decisions include a written explanation of the reasoning and evidence considered. Both parties receive the full decision.
Consistency
The same evidence standards apply to every dispute regardless of market size or Creator reputation.
Timeliness
Standard disputes resolved within 48 hours. All parties notified immediately upon decision.
Confidentiality
Individual dispute details are not publicly disclosed without consent of both parties, except where required by law.
12. Abuse of the System
The following constitutes abuse and may result in suspension of dispute privileges or account termination:
- Filing disputes with no genuine belief the resolution was incorrect, purely to freeze a market or harass a Creator;
- Coordinating with others to file multiple simultaneous frivolous disputes;
- Submitting fabricated or manipulated evidence links;
- Using the report system to spam or harass Creators;
- Filing disputes as a competitive tactic with no evidential basis.
13. Finality of Decisions
All Platform Operations decisions on disputes, including appeal decisions, are final and binding. By using Likely Markets, all Users and Creators contractually agree to accept the outcome of the dispute process as the final resolution of any market-related disagreement.
14. Changes to This Policy
Likely Markets reserves the right to update this Policy at any time. Material changes will be communicated via the Platform with at least 14 days' notice. Continued use of the Platform after the effective date of any update constitutes acceptance of the revised Policy.